This page covers every money operation your kebutoto account supports: adding funds, withdrawing to a local wallet, and verifying your identity before your first transaction. You will find DANA, OVO, GoPay, Bank Transfer, and QRIS listed in the deposit and withdrawal sections below — each one linked directly to the payment counter inside your account after login. Before you act on any step, check the limits and field instructions shown in your account dashboard, because those figures reflect what is currently active for your region. Start with the deposit section if you are funding for the first time, or go straight to the withdrawal section if your balance is ready to move.
Adding funds to your kebutoto account starts at the deposit counter, which you reach by tapping the wallet icon on the bottom navigation bar after login. From there, choose a payment channel from the list — DANA, OVO, GoPay, Bank Transfer, or QRIS are all shown alongside their current minimum amounts. Each channel opens a short form: enter the amount you want to add, then follow the fields your chosen method requires. For Bank Transfer, a virtual account number is generated on screen; copy it before leaving the page. For QRIS, a scannable code appears — open your preferred e-wallet camera and scan directly.
Login dan buka deposit counter
After logging in, tap the wallet icon in the bottom navigation. The deposit counter lists all active payment channels with current minimum amounts shown alongside each option.
Pilih metode pembayaran
Select DANA, OVO, GoPay, Bank Transfer, or QRIS from the channel list. Each method shows the fields you need to fill and the steps specific to that payment rail.
Masukkan jumlah dan konfirmasi
Enter the amount within the range shown on screen. For Bank Transfer, copy the virtual account number before navigating away. For QRIS, scan the on-screen code with your e-wallet camera.
Saldo masuk ke akun Anda
Once the payment clears on your chosen channel, the amount is added to your account balance. Open the transaction history tab if the update is not reflected on your dashboard immediately.
WITHDRAW YOUR BALANCE
Tarik Dana dari Akun ke Dompet Lokal
Your kebutoto balance is yours to move back to a local wallet or bank account whenever you choose. Open the withdrawal section from the same wallet menu you used for deposits — it sits directly below the deposit counter. The withdrawal form asks you to select a destination: OVO, DANA, GoPay, or a registered bank account number. Enter the amount you want to withdraw, staying within the minimum and maximum shown on the form for your chosen method.
Buka menu penarikan
From the wallet menu, tap Withdraw. You will see a list of available destination channels — OVO, DANA, GoPay, and registered bank accounts — each with its current minimum withdrawal amount displayed.
Masukkan jumlah dan pilih tujuan
Select your destination wallet or bank, enter the amount within the range on screen, and confirm the account number or wallet ID is the one registered to your kebutoto account.
Selesaikan verifikasi identitas
If your account verification is not yet complete, the form redirects you to the KYC step before proceeding. This is a one-time check that protects your payout destination.
Catat nomor referensi Anda
After submission, a reference number appears. Save it — this is what support needs if you contact us about a delayed or pending withdrawal. Track the status in your transaction history tab.
ACCOUNT VERIFICATION
Verifikasi Akun kebutoto Sebelum Transaksi
Account verification at kebutoto is a one-time process that confirms the wallet or bank account you withdraw to actually belongs to you. Without it, the system cannot release a payout to any destination. You will be prompted to complete this step the first time you submit a withdrawal. The verification form asks for a government-issued ID and a photo of the wallet or bank account details you plan to use for payouts. Upload clear images using the upload fields in the account settings section — blurry or cropped images will extend the review.
Siapkan dokumen identitas
A government-issued ID such as a KTP is required. Ensure the photo is clear, unobstructed, and shows all four corners of the document before uploading.
Unggah bukti kepemilikan dompet
Upload a screenshot or photo showing your registered DANA, OVO, GoPay, or bank account details. The name must match the ID you submitted in the previous step.
Pantau status di profil akun
After uploading, the verification status — Submitted, Under Review, or Verified — is visible in your account profile page. You do not need to contact support unless the status shows an error.
Verifikasi berlaku untuk semua penarikan
Once verified, this status applies to all future withdrawals from the same account. If you add a new payout destination, a short re-check of the new wallet details may be required.
METODE PEMBAYARAN
Pilihan Pembayaran Lokal di kebutoto
Every payment channel listed below is available through your account's deposit and withdrawal counter. The active channels for your region are shown inside your account after login — availability depends on local law and eligible regions. Use the channel names below to find the right option in your payment form.
DANA
Deposit and withdraw directly through your DANA wallet. Select DANA from the payment counter, confirm the amount, and approve the transaction in your DANA app.
OVO
OVO is available for both deposits and withdrawals. Enter your OVO-registered mobile number when prompted and confirm the transaction through the OVO app notification.
GoPay
GoPay routes open a redirect to your Gojek app for one-tap approval. Suitable for deposits and withdrawals where GoPay is shown as an active channel in your region.
Bank Transfer
A virtual account number is generated for each deposit. Transfer the exact amount from any supported local bank within the session window shown on the payment screen.
QRIS
Scan the QRIS code shown at checkout using any compatible e-wallet camera. The code is unique to each session — do not reuse a code from a previous deposit attempt.
REKAM TRANSAKSI
Cocokkan Transaksi Dompet dengan Saldo Akun
Every deposit and withdrawal you make through kebutoto generates a reference entry in your transaction history. Matching what your e-wallet shows against what the account records show is straightforward once you know where each detail lives. The four points below cover what to check and what to keep for your own records.
Nomor referensi transaksi
Each transaction — whether via DANA, OVO, Bank Transfer, or QRIS — is assigned a unique reference number shown on the confirmation screen and again in the transaction history tab. Use this number when raising any discrepancy with support.
Label status di riwayat akun
Transaction history uses four status labels: Pending, Processing, Completed, and Failed. A Pending deposit that does not progress to Completed after the expected window should be flagged with the reference number attached.
Cocokkan waktu dan jumlah
Each record shows the timestamp and exact amount submitted. Compare this against the deduction or credit shown in your e-wallet or bank statement to confirm the figures align on both sides.
Simpan bukti pembayaran dari dompet
Keep a screenshot of the payment confirmation from your DANA, OVO, GoPay, or bank app. If a transaction shows as Completed on our side but the balance has not updated, this screenshot is the evidence our support team needs to resolve it.
KEAMANAN AKUN
Perlindungan Transaksi di kebutoto
Protecting your account and your payment details is something we take seriously at every step of the banking flow. The four points below describe the safeguards we put around your transactions and identity — from domain checks before you enter any data, through to the support path if something unexpected happens.
Akses hanya melalui domain resmi
Always verify you are on kebutoto before entering your login or payment details. Phishing pages mimic legitimate sites closely — check the address bar each time you open a banking session to confirm you are on the correct domain.
Verifikasi identitas melindungi akun Anda
The KYC step we require before your first withdrawal is not a delay — it is the mechanism that stops another party from redirecting your payout to a wallet they control. Your verified document stays on file and is not needed again for the same account.
Kepemilikan dompet dikonfirmasi sebelum pencairan
We match the wallet or bank account number you register against the name on your verified ID. This check means the balance you withdraw goes only to the account you own, not to an unverified destination.
Hubungi support dengan referensi transaksi
If a deposit or withdrawal does not resolve as expected, our Indonesia support team is reachable through the live chat button inside your account. Have your transaction reference number ready — it cuts the response time significantly and lets the team locate the exact record without delays.
PERTANYAAN UMUM
Pertanyaan Seputar Banking di kebutoto
The questions below come from real situations that come up during a first deposit, a first withdrawal, or when a transaction does not move as expected. Each answer points to where you take action inside your account.
What is the minimum deposit amount for DANA and OVO on kebutoto?
The minimum for each channel is shown next to the channel name in your deposit counter after login. These figures can change, so always check the current amount displayed in your account — we do not publish a fixed number here to avoid showing an outdated figure.
My Bank Transfer deposit has not appeared in my balance — what should I do?
First, check your transaction history tab and note the reference number. Confirm you transferred the exact amount to the virtual account number generated for that session. Then contact kebutoto support via live chat, sharing the reference number and your bank transfer receipt screenshot.
How do I withdraw to my GoPay wallet?
Open the withdrawal section from your wallet menu, select GoPay as the destination, and enter your GoPay-registered mobile number. The amount must fall within the range shown on the form. Ensure your account verification is complete before submitting — unverified accounts cannot process withdrawals.
How long does the account verification process take?
After you upload your ID and wallet ownership documents, the status in your account profile moves from Submitted to Under Review. The current state updates there as the review progresses. Contact support through live chat if the status shows an error rather than updating normally.
Can I deposit using QRIS if my e-wallet is not DANA or OVO?
QRIS is compatible with any e-wallet that supports QR payments in Indonesia. Open the QRIS option in your deposit counter, scan the unique code with your preferred app, and approve the transaction. Each QRIS code is session-specific — generate a new one if the previous session expired.
What happens if my withdrawal shows Pending for a long time?
A Pending status that does not advance may indicate a verification hold or a channel issue. Check that your account verification is marked Verified in your profile. If it is, contact kebutoto support with your withdrawal reference number and the destination wallet details you used.
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