These terms set out how kebutoto operates, what governs your account, and where this policy applies — access and eligibility depend on local law and the region you are in. Read through each section so you know exactly where you stand before you open or continue using your account.
Policy applies per local law
Account rights clearly stated
DANA, OVO, GoPay transaction scope
Support contact available
POLICY POSTURE
How These Legal Terms Apply to Your Account
Using kebutoto — whether you are browsing the lobby, completing a deposit through DANA, OVO, GoPay, Bank Transfer, QRIS, or LinkAja, or joining a live table — means the terms on this page apply to that activity. We do not require you to accept a separate document each time you use a new feature; your continued use of the account confirms your understanding of the current terms. We update this policy when our operations, applicable regulations, or service scope change. The version shown on this page is the one in effect. We will not apply a revised policy retroactively to completed transactions; changes take effect for activity that happens after the date of update. Access to kebutoto depends on local law and is only available where local law permits. If you are in a region where access is restricted, the terms on this page do not grant you an exemption — they describe obligations and rights for accounts in eligible regions. Your account wallet, transaction records, and communication history are subject to these terms. If you have a question about whether a specific activity falls within scope, reach out through our support channel before proceeding.
DANA
Deposits and withdrawals processed via DANA fall within the transaction scope of this policy. Records are held in your account wallet history.
OVO
OVO transfers are covered under the same transaction terms. Discrepancies should be raised with support within the timeframe shown in your account.
GoPay
GoPay payments made through the account checkout flow are included in the scope of these terms and visible in your transaction log.
Bank Transfer & QRIS
Bank Transfer and QRIS activity follow the same policy scope. Confirmation records appear in your account dashboard after login.
WHAT IS COVERED
Where This Policy Applies and What It Covers
Not every element connected to your kebutoto experience falls under the same rules. Understanding the boundary between what we govern and what sits outside our direct control helps you know where to direct a question or concern. This section draws that line clearly — covering your account, transactions, site content, and the limits of our responsibility when third-party services are involved.
Account Access
Your login, session activity, password resets, and identity verification steps are fully within this policy's scope. We hold the records for these events and are the right contact if something needs to be reviewed or corrected.
Transactions
Deposits and withdrawals processed through the payment rails available in your account — including DANA, OVO, GoPay, Bank Transfer, QRIS, and LinkAja — are covered by these terms. Final confirmation records appear in your account dashboard after login.
Site Content
Game titles, lobby layout, promotional displays, and policy documents published on kebutoto are within our scope. We are responsible for the accuracy of what we publish; game mechanics and RTP are shown only where the game provider exposes that data.
Third-Party Services
Game studios such as PlayStar, Pragmatic Play, Joker, and CQ9 supply game content. Their software and game-level mechanics are governed by their own terms; we do not control those. For game-content issues, we can raise the matter on your behalf but cannot override a studio decision directly.
YOUR ACCOUNT RIGHTS
Practical Steps You Can Take Under This Policy
Your account is yours to manage. You can review your transaction history at any point by logging in and checking the wallet section — every deposit, transfer, and withdrawal is recorded there, including the payment method used and the timestamp. If a record looks incorrect, you have the right to raise that with us directly. Correcting account details — such as your registered contact information — is handled through the account settings page. Follow the fields and verification instructions shown there. We do not update personal details without your explicit request and the matching verification steps. If something cannot be changed through the self-service path, contact support and we will guide you through the manual process. You can request clarification on how your data is used, ask us to review a decision affecting your account, or flag a concern about a transaction. These requests are handled through our support channel. We keep a record of the request and respond through the same channel.
Review Records
Log in and open the wallet section to see every transaction — date, amount, payment method (DANA, OVO, GoPay, QRIS, Bank Transfer), and status. No additional steps needed to access this view.
Correct Account Details
Go to account settings and follow the fields shown to update your contact information. Where verification is required, the instructions appear inline. Contact support if the self-service path does not resolve it.
Raise a Question
If a policy term is unclear or a decision affecting your account needs review, contact us through the support channel listed on this page. State your account reference and describe the specific concern so we can respond accurately.
Request Support
All policy-related requests — data questions, account corrections, transaction disputes — go through the same support channel. We log the request and follow up through the same route you used to reach us.
CONTACT PATHS
How to Reach Us on a Policy Matter
Policy questions, account concerns, and transaction disputes each have a direct route to our support team. Choose the channel that suits how you are accessing your account — the contact paths below are all active and monitored.
Live Chat
The fastest route for account and policy questions. Open the chat icon from any page on kebutoto, describe your concern, and include your account reference. Our support team picks up live chat requests and responds directly in the session.
Email Support
For detailed policy requests — data queries, formal disputes, or account correction requests that need a written record — send a message to our support email. Include your account reference, the specific policy section you are asking about, and the transaction ID if relevant.
Account Help Centre
Accessible after login from your account dashboard. The Help Centre lists common policy questions, account management steps, and contact escalation paths. It is the right starting point before raising a formal support request.
DATA AND SECURITY
How kebutoto Handles Your Data and Account Security
We collect the information needed to run your account — login credentials, transaction records, and contact details. We do not share that data with third parties outside of what is required to process a payment through DANA, OVO, GoPay, Bank Transfer, QRIS, or LinkAja, or where local law requires disclosure. Data retention follows the period needed for transaction and account record purposes; the current retention scope is described in the full policy document available after login.
Cookies
We use cookies to keep your session active, remember your account preferences, and measure how pages perform. You can manage cookie settings through your browser. Disabling cookies may affect some account functions, including session continuity across pages.
Account Security
Your account credentials are stored using standard security practices. We do not display your full password at any point. If you suspect unauthorised access, change your password through account settings immediately and contact support to flag the event.
Data Requests
To ask what data we hold on your account, request a correction, or ask for deletion where applicable under local law, contact our support team with your account reference. We handle these through the same support channel and respond in writing.
Policy Updates
When these terms change, the updated version appears on this page. We do not apply changes retroactively to completed transactions. Continuing to use your account after an update means you have read and understood the revised terms as shown on kebutoto.
POLICY QUESTIONS
Common Questions About These Legal Terms
These are the questions we hear most often about our policy — account rights, data handling, scope of terms, and how to contact us when something needs attention.
Do these terms apply to my DANA and OVO transactions?
Yes. All transactions processed through your account — including DANA, OVO, GoPay, Bank Transfer, QRIS, and LinkAja — fall within the scope of these terms. Records of each transaction are visible in your account wallet after login.
How do I access my transaction records under this policy?
Log in to your account and open the wallet section. Every transaction — its date, amount, payment method, and status — is listed there. No separate request is needed; the records are available to you at any time through that view.
Can I ask kebutoto to correct my information?
Yes. Go to account settings and follow the fields shown for the detail you want to change. Where verification is required, instructions appear inline. If the self-service path does not work for your case, contact support and state your account reference.
What happens when kebutoto updates this policy?
The revised version appears on this page on the effective date. Changes apply to activity that happens after that date — completed transactions are not affected retroactively. Continuing to use your account after an update confirms your understanding of the current terms.
Are game studios like PlayStar and Pragmatic Play covered by this policy?
Game content from PlayStar, Pragmatic Play, Joker, and CQ9 is supplied under those studios' own terms. We cover your account, transactions, and site activity. For game-level issues, contact us and we will raise the matter with the relevant studio on your behalf.
How do I request information about what data kebutoto holds on me?
Contact support through live chat or email with your account reference and a clear description of your request. We log all data queries and respond through the same channel. Availability of specific data rights depends on local law and your eligible region.
Does this policy apply in all regions of Indonesia?
Access to kebutoto and the application of these terms depends on local law and is available only where local law permits. If you are in a restricted region, these terms do not grant an exemption. Check the current access conditions in your account or contact support if you are unsure.